Privacy Policy

Effective Date: 27 March 2025

At Eco Gardening Worcester, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website ecogardeningworcester.co.uk.

1. Information We Collect

When you use our Contact Us form, we collect the following personal data:

  • Your name

  • Your email address and phone number

  • Any information you choose to provide in your message

We also collect anonymous usage data through Google Analytics, such as:

  • Pages visited

  • Time spent on the site

  • Browser and device type

  • General location (city/country)

This information helps us understand how visitors use our site and improve our content and services. It does not include personal or identifiable information.

2. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiries

  • Provide you with information about our services

Analytics data is used to:

  • Monitor and improve the performance of our website

  • Understand visitor behaviour and preferences

We do not use your data for marketing purposes unless you explicitly consent.

3. Cookies

We use cookies to support the functionality of Google Analytics.

Cookies are small text files stored on your device that help us analyse how visitors use our website.

You can control or delete cookies through your browser settings. Learn more at www.allaboutcookies.org.

To opt out of Google Analytics tracking, you can install the Google Analytics Opt-Out Browser Add-on.

4. Sharing Your Information

We do not sell or rent your personal data. We only share your data:

  • With trusted service providers (like Google Analytics) to analyse website traffic

  • If required by law or to protect our legal rights

5. Data Storage and Security

Your data is stored securely within our email system. We use standard security protocols to protect any information you submit.

We do not store contact form submissions in any public databases or share them externally.

6. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing of your data

To make a request, please contact us at:
📧 Giles@ecogardeningworcester.co.uk

7. Changes to This Policy

We may update this policy from time to time. All updates will be posted on this page with the latest revision date.

8. Contact Us

If you have any questions about this policy or how we handle your data, please get in touch:

Eco Gardening Worcester
📧 Giles@ecogardeningworcester.co.uk
🌐 ecogardeningworcester.co.uk